Last updated: 2 September 2026
Electric Dreams (“Electric Dreams”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, purchase or register for tickets, join our guestlist, enquire about VIP booths or birthday packages, subscribe to marketing communications, or otherwise interact with Electric Dreams.
1. Information We Collect
We may collect personal information including:

• Full name

• Email address

• Mobile phone number

• Date of birth or age

• Instagram or social media details

• Event attendance and ticket information

• Guestlist registrations

• VIP booth and birthday package enquiries

• Marketing preferences

• Information you provide through forms, competitions, promotions or enquiries

• Website usage information, including device, browser, IP address and interaction data

Where payments or ticket purchases are processed through third-party ticketing or payment providers, payment information may be collected and processed directly by those providers rather than Electric Dreams.
2. How We Collect Your Information
We may collect information when you:

• Visit the Electric Dreams website

• Purchase or register for event tickets

• Join a guestlist

• Apply for a birthday package

• Enquire about or book a VIP booth

• Subscribe to our mailing list

• Enter a competition or promotion

• Contact us through our website, email or social media

• Interact with our advertising or marketing campaigns

• Attend an Electric Dreams event

We may also receive information from service providers and platforms we use to operate and promote our events, where permitted by law and your privacy settings.
3. How We Use Your Information
We may use your personal information to:

• Process event registrations and enquiries

• Manage guestlists and ticketing

• Arrange VIP booth and birthday package bookings

• Communicate with you regarding an event or enquiry

• Provide customer support

• Send event announcements, guestlist offers, ticket offers, promotions and other marketing communications where permitted

• Personalise our advertising and marketing

• Measure website and advertising performance

• Improve our events, website and customer experience

• Prevent fraud, misuse or security issues

• Meet our legal and regulatory obligations

4. Marketing Communications
If you have opted in or where otherwise permitted by law, Electric Dreams may contact you regarding upcoming events, tickets, guestlists, VIP offers, birthday packages, competitions and other promotions.
Communications may be sent by email, SMS or other electronic channels.
You can unsubscribe at any time by using the unsubscribe option contained in our marketing communications or by contacting us.
We will handle electronic marketing communications in accordance with applicable Australian laws, including the Spam Act 2003 (Cth).
5. Cookies, Analytics and Advertising
Our website may use cookies and similar technologies to understand how visitors use the website, improve functionality and measure the effectiveness of our advertising.
We may use third-party analytics and advertising services, including services provided by platforms such as Meta and Google.
These technologies may collect information about your browser, device, pages viewed, interactions with our website and advertising activity.
You can control certain cookies through your browser settings and, where available, the cookie preferences provided on our website.
6. Sharing Your Information
We may disclose personal information to trusted third parties where reasonably necessary to operate Electric Dreams, including:

• Ticketing providers

• Website and hosting providers

• Email and SMS marketing providers

• Payment processors

• Advertising and analytics platforms

• Event venues and event-related service providers

• Professional advisers and technology providers

We may also disclose information where required or authorised by law.
We do not sell your personal information.
Some third-party service providers may process or store information outside Australia. Their handling of your information may also be governed by their own privacy policies.
7. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing our services, maintaining appropriate business records, marketing where permitted and complying with legal obligations.
When information is no longer required, we may securely delete or de-identify it where appropriate.
9. Accessing or Correcting Your Information
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
We may need to verify your identity before processing certain requests.
10. Third-Party Websites
Our website may contain links to external websites or services, including ticketing and social media platforms.
Electric Dreams is not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations.
The latest version will be published on our website with the updated effective date.
12. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact:
Electric Dreams
Level 3, Crown Melbourne
Southbank, Victoria, Australia
Email: admin@whatevagroup.com
Website: electricdreams.com.au